Arlene Serrano

Director of Compliance

I began my rewarding mortgage career as a loan processor in May 2008. Prior to that, I held a position as a litigation law clerk in Ontario, Canada and subsequently move to Kansas City to work as a legal assistant in the insurance and compliance field.

Since joining the mortgage industry, I’ve been involved in everything from pre-approval, processing, pipeline management and compliance to post-closing. This has afforded me extensive knowledge to help better serve our customers.

I live in Olathe with my husband and our two beautiful children along with our dog Mac. In my spare time, I enjoy DIY home design projects, traveling, family bike rides and shopping.

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